Louis A. Akra M.D.

Dr. Louis Akra created the first stand-alone concierge medical practice for Jacksonville and northeast Florida. He received his medical degree in 1988 from UNPHU Medical School in the Dominican Republic. He has worked and studied abroad and is bilingual in Spanish and English. He received his internal medicine training in Chicago at West Suburban Hospital, academically affiliated to Rush Presbyterian St. Luke’s in Chicago, IL. He has 33 years of expertise in internal medicine. He has a high level of comfort in personalized patient care and management of complex medical problems. Dr. Akra served as medical director for U. S. Preventive Medicine, performed executive physicals for CSX employees and was selected to be the doctor on-call for the Screen Actors Guild while filming in Jacksonville. Dr. Akra is a member of the Academy of American Private Physicians.

Elena Akra, Psy.D. 

Dr. Elena Akra has been practicing clinical psychology for over 33 years. She treated adolescents and adults in outpatient and inpatient settings. She is currently in private practice treating adults with a variety of symptoms and common life problems. Dr. Akra graduated with a doctorate degree in clinical psychology from the Chicago School of Professional Psychology, Chicago, IL. She interned at Jackson Memorial Hospital, University of Miami, Miami, FL. She has published several articles and is the author of a workbook series to develop emotional intelligence in children entitled, “Learning About Thoughts, Feelings, and Actions: Helping children learn the building blocks of self-awareness and self-empowerment.”  Dr. Elena Akra is fluent in English and Spanish.

Jay Townsend, BSN 


Our goal at Akra Professional Services is to provide the highest level of personal healthcare, and Jay truly helps us achieve that. 
A native of Jacksonville, Jay is married and has two daughters and one grandson. She graduated from The Bolles School and received her BS in nursing from Duke University and brings with her a wealth of knowledge and experience in the medical industry. With a strong passion for wellness and preventative medicine, Jay is a great compliment to our concierge practice. This core value exemplifies the common spirit we all possess to attain strong, long-term relationships with our patients.

Sidney Wheelock, M.A.

Doctor's Assistant

At Akra Professional Services, we are dedicated to excellent patient care and Sidney personifies our values.


A Certified Medical Assistant with more than four years’ experience, Sidney attended Fortis College in Miami and possesses a burning desire to continue to grow as a medical practitioner. Her friendly, enthusiastic, and helpful demeanor makes her especially popular with our patients, and she is an important part of our continuing quest for superior personalized medical care.


Originally from Nicaragua, Sidney is fluent in English and Spanish and recently became a U.S. citizen. Her time outside the office is happily consumed by her husband and two daughters.

Cindy Marling

  Office Manager 

Our patients are important to us and we are focused on all your needs.


Anything related to the business side of Akra Professional Services goes through Cindy. From membership to insurance, from accounts receivable to payroll, “the buck stops here.”  Cindy’s vast knowledge in the healthcare industry is the result of her 29 years’ experience, and her warm and friendly personality reflects the positive attitude shared by everyone in our office.

Bede Warren

Assistant Office Manager  


You only get one opportunity to make a first impression, and we believe that Akra Professional Services delivers a positive one. 


Whether you walk through the front door or call to make an appointment, Bede Warren is usually your first point of contact.  With more than 41 years' experience in the customer service industry, Bede is well suited for this very important position.